Company Story

  • We have an extraordinary team of qualified, talented and experienced professionals who are committed to client satisfaction.
  • Guiding every aspect of our business is a personal sense of guardianship and care for our clients’ technology.
  • The very nature of what we do – taking care of technology for its full lifecycle – puts the principles of sustainability at the forefront of our work.
  • Company Story Roger Ross
  • Company Story Stephen
  • Company Story Terry

Loop Technologies is built on a foundation of unrivalled knowledge, proven process and impeccable quality control. Together these attributes create a standard of service that has made us the trusted and preferred hardware support partner for many of Asia/Pacific’s leading technology hardware users and international manufacturers.

Loop Technologies is privately owned and independent of any technology provider or manufacturer. We have grown our business based on strategic relationships with the major global technology brands.

Historical snapshot

You may already know us as Repair Group Limited (RGL). Founded in 1999, RGL began as the repair partner for New Zealand’s largest telco - Telecom New Zealand. Our capabilities and customer base have grown, along with our team, and we’re now a leading and preferred hardware support partner in the Asia/Pacific region.

Today our clients include technology manufacturers, telecommunications providers, international technical service companies that require regional support facilities, organisations that rely on technology for service delivery, and innovators that need help translating their ideas into market-ready solutions.

To better reflect our comprehensive range of services for clients, early in 2013 we changed our business name to Loop Technologies.

Greatest asset

Delivering our services is an extraordinary team of qualified, talented and experienced professionals who are committed to client satisfaction and who genuinely thrive on applying their thinking to new challenges.

We actively manage our business to make Loop Technologies a place we all enjoy working, which means we retain key knowledge and expertise for the long term benefit of our clients. A lot of our people have been with us since the beginning, plus we have many talented newcomers with impressive qualifications and a passion for technology.

Guiding philosophy

Guiding every aspect of our business is a personal sense of guardianship and care for our clients’ technology. But in the technology world nothing stands still, so we are always looking for new ways to add value and make even more of a difference. Over the years we have formed a rich culture of trust with our clients, which means they often want us there for new ventures.

As a client of Loop Technologies you can expect an industry-wide view of technology, but with a personal touch. A team will be assigned to your business, to ensure continuity of service, tight accountability, easy communications and an effortless relationship is formed.

Commitment to sustainability

The very nature of what we do – taking care of technology for its full lifecycle – puts the principles of sustainability at the forefront of our work. We’re continuously looking for ways that our business, our people, and our clients can become more environmentally responsible in the management of technology hardware.

Future view

Over the years we have invested in our resources and equipment, built a stable and loyal team, and continued to evolve our business according to our clients’ needs. We’re always ready to explore possibilities to extend and grow our business into related and new capabilities. Our rapidly scalable capacity enables us to be extremely responsive to demand.